Shipping Policy

 

You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

Items in stock will typically ship out by the following business day from our warehouse in Traverse City, MI. Please Note: If you pay by echeck, the items will not ship until your payment has cleared. A "Business Day" for shipping purposes starts at 12:00am EST Monday - Friday. Please allow for potential shipping delays during peak holiday and sale periods.

Shipping Charges

For orders not eligible for Free Shipping, our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax. You can get a shipping quote by entering your zip code in your Shopping Cart.

Free Shipping

For qualifying orders, free shipping methods are determined electronically by the warehouse. In most cases, orders will ship Fedex Ground or USPS Priority. 

Cancelling Orders

Unfortunately we are not able to cancel orders once they are placed.  In order to fulfill our orders in a timely manner, our system uploads orders to our warehouse facility throughout the day and overnight.  Once an order enters the warehouse system, it cannot be cancelled.  

International Shipments

Unfortunately we are unable to ship internationally. For Canadian orders, please visit Falk’s Canadian Distributor’s Website. Please note, we only provide customer service for orders where the final destination is the United States. Any orders with an international destination are sold "as is" as we are unable to provide warranties or returns from outside of the United States.

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